Privacy, Cookies & Site Policy

Medicine browsing can reveal sensitive interests. SGMeds keeps ordinary site tracking limited and separates general catalogue use from order fulfilment handled through checkout and pharmacy partners.

This policy explains how the website uses browser storage, analytics, security tools, contact messages and order-related data.

Short version

  • You can browse SGMeds without creating an account.
  • The cart and display preferences may be stored in your browser.
  • SGMeds does not use advertising pixels or remarketing tags.
  • Limited analytics may be used to improve pages and usability.
  • Cloudflare helps protect and deliver the site.
  • Checkout, payment, dispensing and delivery may involve pharmacy partners and service providers.
  • Medicine pages are general information, not personal medical advice.

Browsing the catalogue

You can read product pages, categories, ingredient pages, articles and service pages without logging in.

Because this is a medicine website, even page views may suggest private health interests. We therefore avoid ad-retargeting systems and keep analytics focused on site performance, navigation and content usefulness.

The site may store basic values in your browser so features work properly, such as:

  • cart contents
  • selected currency
  • display preference
  • consent or privacy preference
  • session or security values

These are used to provide the site features you request.

Analytics

SGMeds may use privacy-conscious analytics tools, including Microsoft Clarity where configured, to understand:

  • which pages are used
  • where visitors click or scroll
  • whether navigation is confusing
  • whether pages load correctly
  • approximate device and browser patterns
  • aggregate country or region signals

Analytics are not used by SGMeds to build advertising profiles or retarget medicine visitors with ads.

Where consent is required, analytics cookies should be limited or disabled unless consent allows them. You can also block cookies or scripts through your browser settings.

Microsoft privacy information is available at Microsoft Privacy Statement.

Security and hosting

SGMeds uses Cloudflare and hosting/security services to deliver the site, improve reliability and reduce abuse.

These services may process technical information such as:

  • IP address
  • browser and device data
  • requested URL
  • time of request
  • security events
  • firewall, bot or rate-limit signals
  • error and performance logs

This data is used for security, reliability, abuse prevention and aggregate operation of the website.

Cloudflare privacy information is available at Cloudflare Privacy Policy.

Checkout and order data

When you continue to checkout, order handling may require information that is not needed for ordinary browsing.

Depending on the medicine, destination and checkout route, this may include:

  • selected product, strength and pack size
  • name and contact details
  • delivery address
  • payment details or payment status
  • order reference
  • delivery status
  • support messages
  • prescription or pharmacist-review information where required
  • cancellation, replacement, refund or reshipment details

Checkout, payment, dispensing, pharmacy review, fulfilment and delivery may be handled by pharmacy partners, payment providers, couriers and support systems. Their own terms and privacy policies may apply to the parts they operate.

SGMeds does not use catalogue content to decide whether a medicine is clinically suitable for you.

Contact messages

If you email SGMeds, we use your message and contact details to review and respond to the request.

For catalogue corrections, we may use the information you provide to check a page, verify a source or update content.

For order problems, use live chat or the customer portal instead of email. Order-specific support usually requires secure handling and access to fulfilment records.

Sensitive information

Do not send unnecessary sensitive medical information by email.

If a pharmacy partner or checkout process requires prescription or health-related information, provide it only through the requested secure route. If you are unsure whether a document is needed, ask support through live chat first.

What SGMeds does not use for ordinary browsing

SGMeds does not intentionally use the following for ordinary catalogue browsing:

  • Meta Pixel
  • TikTok Pixel
  • Google Ads remarketing tags
  • affiliate tracking cookies set by SGMeds
  • cross-site ad profiles built from medicine pages

If this changes, the policy should be updated before the tools are enabled.

Medicine information

SGMeds publishes general medicine information, brand and generic comparisons, category pages and practical ordering guidance.

Medicine information can change. Product names, strengths, availability, registration context, prices, pack sizes and delivery routes may vary by country and over time.

Use How We Research to understand how SGMeds checks content. Use a doctor or pharmacist for personal medical decisions.

Your choices

You can:

  • browse without creating an account
  • clear cart and preference data from your browser
  • block cookies through browser settings
  • use privacy tools to limit analytics scripts
  • contact SGMeds about catalogue corrections or site-policy questions
  • use the customer portal for order-specific support

Some site features may work less smoothly if browser storage or scripts are blocked.

Policy updates

This policy may change when the site, analytics setup, checkout route, pharmacy-partner process or legal requirements change.

The current version is the version published on this page.